OSI’s MISSION

• To assist patients in achieving optimal function through effective interventions, relevant information and meaningful self-management

• To provide a consistent and cost-effective service
that exceeds current industry standards

• To consistently serve our customers in friendly, sincere, and helpful ways

AND

• To create an opportunity for personal growth and professional development
of our staff

What does this mean?

We must accomplish the above four goals to achieve our vision.  We must help our patients achieve or progress adequately toward their expected functional outcomes in a way that engages their effective participation; we must do so via a process that is cost-effective for all parties who participate in payment for our services – patient (and family), health plan, and employer. Our entire staff must constantly strive to help our patients and other customers any way we can, and we must provide an environment that creates a meaningful and satisfying experience for all of our staff members.