To provide each and every patient only the care they need to achieve or adequately progress toward their expected functional outcomes and safely self-manage their condition
What does this mean?
OSI’s philosophy of care is deeply driven by what our patients and other customers desire from us and is fully supported by our functional, patient satisfaction, and utilization outcomes.
In essence, our philosophy of care means that our therapists will provide the treatment, patient education, supplies, and care that people need to get to a point where they can take care of their problem on their own and, hopefully, prevent recurrence of that condition. We will always try to avoid providing excessive services or visits than are necessary based on patient needs and expectations. This means that we won’t necessarily treat every patient until he or she is “100%”, but we will treat them until they have progressed to a point where they can manage the condition on their own. This is totally driven by patient expectations and what seems reasonable and right for the health care system as a whole. We know that with our highly skilled and dedicated therapy providers and efficient and caring support staff, we can help our patients achieve their desired goals if they actively participate in the process. A vast majority of the people we serve want to not only improve, but they also truly want to learn how to take care of their problem independently.
